FAQs
The FAQs are gathered from requests from all users coming into the support desk.
- What happens to existing orders when a price change is made to a SKU?
- When does the returned product added to my inventory?
- Can I change the Season or Linelist name?
- How do I display discount per item?
- How do I remove a cancelled SKU from all orders?
- How do I transfer SKUs from one linelist to another?
- I can't find my order through the search
- Missing order from Release to DC screen.
- How do I edit the order after it has been invoiced?
- How do I apply discount to returns?
- My cross-dock order is only partially fulfilled.
- Customers not receiving email notification
- I can't see Barcode on my Pick Ticket.
- How do I end a season?
- My new product SKUs in Shopify are not syncing with blast ramp.
- Error when trying to Import/Export into other systems
- I exported a report to Excel. It is an asp file. I can’t open it?