Help File: Order Tax Calculation Sequence
When an order is received, the system follows a defined sequence to determine the applicable tax if tax has not passed through with the order. The sequence is as follows:
1. Order-Level Tax Check
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The system first checks whether tax has been explicitly passed on the order itself.
2. Customer Default Tax
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If no tax is found on the order, the system checks the customer’s default tax settings.
3. Tax Regions
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If no customer-level tax setting is available, the system looks up the applicable tax region for the customer. Advanced > Administration > DC Settings > Tax Region
4. Distribution Centre (DC) Default Tax
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If no matching tax region is found, the system defaults to the DC settings to apply a tax rate. Advanced > Administration > DC Settings > General > Currency/Taxes
Perform a Tax Audit on your system by clicking here!