QuickBooks Currency Mismatch – Customer Default Price List Setup

Overview

When integrating with QuickBooks, customers may be created with the wrong currency if the system default currency differs from the price list used for invoicing.
For example:
 

If the customer's default price list is not configured correctly, the customer may be created in USD, while pricing is coming from a CAD price list, resulting in incorrect invoice totals and currency mismatches.

Cause
This issue typically occurs when:
The customer does not have a default price list assigned, or
The default price list does not have a valid ISO currency code configured, or
 

When this happens:
The customer is created in QuickBooks with the system default currency (USD).
 

Solution
Steps to Fix for Quickbooks online Connection
Go to Advanced > Administration > Quickbooks Online > Edit and Toggle Use Default Pricelist

 

To ensure the correct currency is sent to QuickBooks, the customer must have a valid default price list configured.

Before updating your customer currency ensure that your Pricelist ISO currency code is configured  in Advanced> Administration > Portal Settings > Price Lists

 

Steps to Fix Customer Profile Pricelist
Open the Customer Profile in Blastramp.
Locate the Default Price List field.

Select the appropriate price list for that customer.
 

Important Notes
The currency sent to QuickBooks is determined by the customer's default price list.
If no price list is selected, QuickBooks will fall back to its default currency.
 

Best Practices
To avoid currency issues:
Ensure all customers have a default price list assigned.
Verify price lists have correct currency ISO codes.