For orders that have no tracking number for when a Customer Picks up the order you can follow these steps to complete the orders as "SHIPPED"
- Create the "Customer Pick Up" Shipping Term
- Navigate to Advanced > Administration > DC Settings > Shipping Terms.
- Create a new shipping term called CUSTOMER PICK UP.
- Create a new Carrier term called CUSTOMER PICK UP in Administration > Advanced > DC Settings > Carriers
- Edit Orders to Reflect "Customer Pick Up" as the Shipping Term
- Open the relevant order.
- Update the Shipping Term to Customer Pick Up.
- Release the Orders to the Distribution Center (DC)
- Navigate to the Orders section.
- Select the order(s) and click Release to DC.
- Download the Pick Ticket in Download Picks
- Update the Order in "Orders > Update"
- Go to Orders > Update.
- Search for the Order Number.
- Fill in the required details and click Update.
- Ship the Order & Mark as "Customer Pick Up"
- Navigate to the Ship section and locate the order.
- In the Waybill ID / Tracking # field, enter Customer Pick Up.
- Toggle the Ship option and click Ship.
Once completed, the order will be marked as Shipped with a note indicating Customer Pick Up.