HOW TO CHANGE CUSTOMER'S ACCOUNT ON AN ORDER

1. Click on UNLOCK

Click on UNLOCK

2. Click on "Customer Account" and from drop down select new customer's account

Click on "Customer Account" and from drop down select new customer's account

3. Update shipping information manually as it will not update automatically once you selected a new customer's account

Update shipping information manually as it will not update automatically once you selected a new customer's account

4. Enter Reason for Editing and Click "Save"

Any changes that are made to the order that is already released to DC, please ensure that you notify Customer Service Department via group email

Enter Reason for Editing and Click "Save"

Powered by Zendesk