Apply a Credit to an Invoice

To add a credit or an order of a not-yet shipped or it has shipped, you have the option to apply that credit to an invoice and re-sending it to your customer.

Navigation: Search > Enter the order ID 

- Bring up the order you want to apply a credit

- Click Unlock

- Scroll to the bottom of the page, under Credit Note enter a comments (optional) and amount.

- Scroll back to the top of the page, Enter Reason for Editing

- Click Save Changes