Cancel a Return

You can cancel an RA# as long as it's at the created stage to be able to cancel it successfully. If you have inspected it or closed it already, it is to late and you will not be able to cancel the Return.

Navigation: Returns > Cancel

- Select the RA# from the drop down menu > Enter a reason > Enter Submitted By > GO.

- You should see a message that the RA# was successfully cancelled.